Please Help! Received Invalid Tx Hash from Shapeshift

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koykim
Posts: 2
Joined: Wed Jul 05, 2017 6:31 pm

Wed Jul 05, 2017 6:43 pm

Hi everyone,

Few days ago I tried to get some vericoin from shapeshift. Unfortunately, the tx hash given is 'UNKNOWN'.
https://chainz.cryptoid.info/vrc/tx.dws ... 3425a285c0

I contacted shapeshift and they told me they had confirmed that the funds have successfully sent in TXID: 2121272f3bfbfd00c0a30c541a406a0dae880f3e2feed14b6841713425a285c0 (blocktime: 1498884004). And even told me that
the VRC block explorer has been disabled on and off for the past few days. Be sure my wallet is fully synced to view the incoming funds.

But I doubt it. Because I never receive any VRC from that transaction in my wallet! I even checked my wallet on VRC Block Explorer. There is no incoming funds from shapeshift.

Can anyone out there help me to verify if the TX HASH is valid or not.

Thanks in advanced.

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verimad
Site Admin
Posts: 63
Joined: Wed Jun 14, 2017 5:56 pm

Fri Jul 07, 2017 12:13 am

I will contact shapeshift later today and make sure they are on the right block. I will let you know what I hear. Make sure you have connections in your wallet, try file > reload blockchain and file > rescan wallet. See if your VeriCoin shows up.
@verimad
VeriCoin and Verium
Community Manager/Social Media Manager/Development Adviser

koykim
Posts: 2
Joined: Wed Jul 05, 2017 6:31 pm

Fri Jul 07, 2017 2:51 am

Hi Verimad,

Shapeshift had contacted me and told me they will update their VRC client. In the meantime, I got back all my refunds.

Thanks alot!

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verimad
Site Admin
Posts: 63
Joined: Wed Jun 14, 2017 5:56 pm

Fri Jul 07, 2017 6:35 am

Awesome, glad to hear!
@verimad
VeriCoin and Verium
Community Manager/Social Media Manager/Development Adviser

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